How to report a claim

To make you whole and give you peace of mind. That’s what insurance is for. If you’re reading this then it’s likely you’re having to deal with something unwelcome and unexpected. The last thing you need is more stress.

Our claims experts are here to help and support you. We’ll work hard to get your life back to normal as quickly as possible.

Some simple steps will help the process;

• Check your policy if you’re not sure what you’re covered for.
• Take notes of what happened. Make a detailed inventory of items that are missing or damaged.
• Take plenty of pictures and video.
• Report the incident by contacting us. Have your policy number and police report (if you have one) ready.
• If you’ve made purchases, keep all receipts.
• Do not dispose of any damaged property without notifying us first.